Custom Email Domain on ZenATS

Modified on Tue, 31 Mar at 3:05 PM

Send emails directly from your own domain through ZenATS, giving your communication a more professional and branded experience. Easily configure your domain, verify it through DNS, and manage all candidate communication without relying on external email tools. 


This feature is exclusively available for the Advanced tier. 


How to Set It Up

To start sending emails from your domain, follow these steps


1. Access Email Branding Settings

  • Log in to your ZenATS account.

  • Go to “System Preferences”.

  • Under Company Settings, click on “Email Branding”. 



2. Add Your Domain

  • Enter the domain you want to use (e.g., careers.yourcompany.com or yourcompany.com)

  • Click “Add Domain"

Once added, ZenATS will generate a set of DNS records. These records are required to verify that you own the domain and allow ZenATS to send emails on your behalf.


3. Configure DNS Records

  • Copy the DNS records shown in ZenATS

  • Go to your domain provider (e.g., GoDaddy, Namecheap, Cloudflare)

  • Open your domain’s DNS settings

  • Add the provided records exactly as shown

Note: DNS changes may take some time to propagate, depending on your provider.


4. Verify Your Domain

  • Return to ZenATS

  • Click “Verify DNS”

ZenATS will check if your DNS records are correctly configured. Once verified, your domain will be activated for sending and receiving emails.

After successful verification, all emails sent through ZenATS will use your domain, creating a more seamless and professional candidate experience.

You can update or remove your domain at any time by clicking “Remove Domain”.






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